City & County Manager
An Implementation of the Microsoft Citizen Services Platform

 “I'm just so proud that we now finally have a system that can do these wonderful things that everyone can benefit from.”

• Gwendolyn Faison, Mayor of Camden, New Jersey

City Manager is a consolidated customizable digital dashboard that tracks the health of the city or county against each of its KPIs. Call tracking and routing streamlines the citizen-to-government communication process, reducing departmental overlaps and lost time due to inconsistent access to information.

The result: a robust system that expedites customer complaint resolution and connects all levels of local government.

Key Benefits:

• A formal process for Citizen Contact Management
• Graphical display operational and financial data
• Real-time reporting enables real-time policy making

Watch the video For more information download the Fact Sheet , or email sales@infusion.com.